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Choosing The Right Chauffeur Service
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Choosing The Right Chauffeur Service

The best way to choose a limousine service in WNY is to ask someone you know if they can recommend a good company. There is no better recommendation than one from somebody you trust who has used limousine service recently. Another good way to choose a reputable limo service is to look for on-line reviews from people who have been customers. Look for reviews from Google or Yelp as they are trust worthy and credible. Google and Yelp reviews are superior to reviews that are featured on a website as text because you really don't know the source of those testimonials.

As you assess a limousine service, be certain to ask a lot of questions before making a reservation. A big indicator of professionalism is the impression you receive when you call the limousine operator. Is your call greeted by voice mail or an automated answer? If so, this may indicate that the company is a part time enterprise. Reputable limousine service providers have reliable dispatch and customer service. If a knowledgeable human answers your call, it's a good indication that the company values customer service.

Important Questions To Ask Your Limo Service Provider
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Important Questions To Ask Your Limo Service Provider

Another question you should ask when choosing a limousine service concerns the company's fleet. While a website may display beautiful images of new limousines and buses, you may be disappointed when an older vehicle arrives to pick you up. Ask the phone operator about the age of the vehicle he is quoting to you. Limousines and buses have sophisticated electrical and mechanical systems. Components such as suspension, the AV/sound system and air conditioning are more likely to malfunction during your trip aboard an older vehicle. Reputable companies in WNY keep a newer fleet and replace aging vehicles because they are vested in providing great customer experiences. Remember that you have only one chance to have a perfect wedding day-an old or ill maintained limousine (e.g. arriving late) can ruin your day. In short, a well-kept fleet is a sign of a competent limousine service.

Another indicator of competent service is the phone service you recieve. Does the representative value your business? Does anyone answer the phone, or are you stuck with an answering machine? Always ask questions before you make a reservation regarding the operator of your vehicle. Is he or she a "driver", or a "chauffeur"? Professionalism makes a big difference on your date of service. Chauffeurs will always arrive 15 minutes prior to the listed pick-up time. Chauffeurs will always be uniformed in a black suit and properly licensed. The bottom line is that limo companies that invest in better training and wages deliver better service, which is greatly dependent upon the chauffeur conducting each trip.

By asking the right questions, you can make certain to have the best possible experience when using limo service in Buffalo, NY. Please call TLC Limousine at 716-867-5466 with any questions you may have about choosing limo service. Your call will always be answered by a caring, competent professional.

Frequently Asked Questions